Once payment has been received, the bottles are placed in special polystyrene crates that ensure maximum safety during transport; they are then handed over to the MailBoxes Center.
There are two types of shipping: express shipping, which guarantees next-day delivery of the bottles, and standard shipping, which takes between 3 and 4 business days.
For countries outside the EEC, delivery times may vary between 2 and 10 business days.
We ship to Europe, Asia, and the United States.
Just contact us on this page or send us an email with your wine list and photos to antonio@rarest-wines.com
We understand the importance of keeping all your personal data secure. We comply with all data protection and privacy regulations in accordance with the GDPR (EU) Regulation No. 2016/67.
You can contact us from this page, or via WhatsApp by clicking here. We generally respond to all requests within 24 hours.
Rarest Wines has been buying and selling wine for more than twenty years, with the goal of selecting the finest wines to offer customers for their collections, investments, or special events.
We buy wine cellars from both private collectors and large restaurants.
After verifying on site that the wines have been stored properly, they are transferred to our temperature-controlled warehouse.
- Credit card
- Prepaid card
- PayPal
- Cash on delivery is available only for shipments within Italy
- Wire transfer
The bottles are stored in polystyrene packaging, which ensures both the integrity of the product and reduced exposure to external temperatures.
The wines come from our temperature-controlled warehouse, where they remain until they are shipped.
Our courier takes great care to handle the packages we send with care. If, for any reason, one or more bottles arrive damaged, please contact our customer service at office@rarest-wines.com and describe the extent of the damage.
You will be asked to send us the bottle to be returned and to email us a photo along with a description of the damage.
To be eligible for a return, the bottle must be unused and in the same condition as when you received it, along with the box. Proof of purchase is also required.
Upon receipt, we will send you an email confirming that we have received the returned item and letting you know whether or not the refund has been approved. If approved, a refund will be automatically processed within 7 business days of the date we receive the goods and credited to the original payment method.
You will be responsible for paying the return shipping costs. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Send the email to office@rarest-wines.com within 14 days of receiving the package
- Within 14 days of notifying us of your intention to return the goods, send the items you wish to return to the following address: Piazzetta delle Poste, 19 Bassano del Grappa (VI) 36061 ITALY.
We do not accept requests for replacements or complaints unless the bottle has been damaged during shipping. The bottles come from private collections, restaurants, or rare wine dealers. Each bottle has its own history, and we cannot guarantee that the wine is still in perfect condition after all these years. We can assure you, however, that the condition of the bottle is exactly as described and shown in the photograph.
The sale of our bottles is therefore subject to the “seen and liked” clause.
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