Once payment is received, the bottles are placed in special polystyrene crates designed to ensure maximum safety during transit; they are then handed over to the MailBoxes Center.
There are two shipping options: express shipping, which guarantees delivery the next day, and standard shipping, which takes between 3 and 4 business days.
For countries outside the EEC, delivery times may vary between 2 and 10 business days.
We ship to Europe, Asia, and the U.S.
Simply contact us on this page or send us an email with your wine list and photos to antonio@rarest-wines.com
We understand the importance of keeping all your personal data secure. We comply with all data protection and privacy regulations in accordance with the GDPR (EU) No. 2016/67.
You can contact us from this page, or via WhatsApp by clicking here. We generally respond to all inquiries within 24 hours.
For more than twenty years, Rarest Wines has been buying and selling wine, with the goal of selecting the finest wines to offer customers for their collections, investments, or special events.
We purchase wine cellars from both private collectors and large restaurants.
After verifying on site that the wines are properly stored, they are transferred to our temperature-controlled warehouse.
- Credit card
- Prepaid card
- PayPal
- Cash on delivery available only for shipments within Italy
- Bank transfer
The bottles are packaged in polystyrene containers, which ensure both the integrity of the product and reduced exposure to outside temperatures.
The wines come from our temperature-controlled warehouse, where they remain until they are shipped.
Our shipping carrier takes great care to handle the packages we send with care. If, for any reason, one or more bottles arrive damaged, please contact our customer service team at office@rarest-wines.com and describe the extent of the damage.
You will be asked to send us the bottle to be returned and to email us a photo along with a description of the damage in advance.
To be eligible for a return, the bottle must be unused and in the same condition as when you received it, complete with its box. Additionally, proof of purchase is required.
Once we receive the item, we will send you an email confirming receipt and let you know whether or not your refund has been approved. If approved, a refund will be automatically processed within 7 business days of the date we receive the item and credited to your original payment method.
You will be responsible for paying the shipping costs to return the item. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Send an email to office@rarest-wines.com no later than 14 days after receiving the package
- No later than 14 days after notifying us of your intention to return the item, please send the merchandise you wish to return to the following address: Piazzetta delle Poste, 19 Bassano del Grappa (VI) 36061 ITALY.
We do not accept requests for replacements or complaints, unless the bottle was damaged during shipping. The bottles come from private collections, restaurants, or rare wine dealers. Each bottle has its own history, and we cannot guarantee that the wine will still be in perfect condition years later. We can assure you that the condition of the bottle is exactly as described and shown in the photograph.
The sale of our bottles is therefore subject to the “see and approve” clause.
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